The police have actively embraced the power of social media to engage and connect with their communities. The police face similar challenges to those confronted by social care because of the real and perceived risks associated with social networking. Through strong leadership, common sense guidance and active support for front line staff the police now have an impressive social media presence.
The public sector as a whole needs to consider how the convergence of the real and digital worlds will impact on the traditional ways of delivering services. The police have provided excellent examples and case studies which could inform the development of a strategic approach to social media adoption by care organisations.
DCC Scobbie talks about the adoption of social networking by the Police Service. Gordon Scobbie is the Deputy Chief Constable Tayside Police and UK police lead for Social Media. @DCCTayside
In Depth Video: Socially Aware Senior Officer
A series of posts with social media tips relevant to all public services Social Media Handbook for Police by Justin Partridge Police senior manager who works on Police Social Media, Local Policing and Partnerships for the Association of Chief Polic Officers (ACPO). @jiiiii
Highly recommended and an excellent resource “Engage” Digital and social media engagement for the police service published by ACPO and the National Police Improvement Agency.
I would like an equivalent digital and social media engagement resource produced for social work and social care